🔒 Data Protection

Mbaje's Privacy Policy — Your Data, Your Control

Your personal data is the most important thing entrusted to us. This policy clearly explains how we collect it, how we use it, and how we keep it safe.

Last Updated: June 2026 SSL Encrypted About 8 minutes read

🛡️ Core Pillars of Protection

How We Protect Your Privacy

At mbaje, data protection isn't just a technical matter — it's a core commitment.

End-to-End Encryption

All your data is protected with 256-bit SSL encryption. From transactions to personal details — nothing is visible to third parties.

Your Data Is Never Sold

Your personal information is never sold or rented to third parties. mbaje does not profit from your data in any way.

Your Control

You can view, correct, or request deletion of your data at any time. Your information belongs to you.

Secure Data Storage

Your data is stored on internationally certified secure servers and undergoes regular security audits.

No Spam

You will only receive what you opt in for. You can unsubscribe from marketing communications at any time.

Regulatory Compliance

We comply with international data protection laws and strictly follow KYC and AML regulations.


This privacy policy applies to all users of the mbaje platform. By using the platform, you agree to this policy. Last updated: June 2026.

01

Introduction & Commitment

Mbaje believes privacy is a fundamental right. When you register on our platform or use any of our services, you place your trust in us — and we take that trust very seriously.

This Privacy Policy is written so you can clearly understand: what information we collect, how that information is used, who can access it, and what rights you have over your own data.

We never bury important information in legal jargon. If anything is unclear, our support team is always ready to help you in Bengali.

As a licensed operator, mbaje is required to comply with international data protection regulations — and we voluntarily hold ourselves to the highest standards.

02

What Information We Collect

Mbaje only collects the information needed to provide you with the right services. We never collect data we don't need.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification
Contact Information Phone number, email address Account Communication & Security
Financial Information Mobile banking number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device type, browser Security & Account Protection
Gaming Data Betting history, game preferences, session data Service Quality Improvement & Responsible Gaming

In addition to the information you provide at registration, we automatically collect certain technical data — such as which pages you visited and for how long, or which buttons you clicked. This data is fully anonymized and used solely to improve the platform.

03

Why and How We Use Your Information

Your information is used solely for the specific purposes listed below — nothing more.

  • Account Management: Registration, login, password reset, and account verification.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Fraud Prevention: Detecting suspicious activity and keeping your account secure.
  • Legal Compliance: Meeting AML/KYC requirements and fulfilling regulatory obligations.
  • Service Improvement: Analyzed to improve your experience on the platform.
  • Customer Support: To resolve your complaints and queries quickly and accurately.
  • Responsible Gaming: Monitoring gaming habits and taking precautionary action when necessary.

Your consent for marketing communications is obtained separately. You can unsubscribe from marketing emails or SMS at any time through your account settings.

04

Data Sharing Policy

Mbaje never sells your data. However, there are certain situations where limited information sharing may be required:

  • Payment Processors: Information required to process transactions via bKash, Nagad, Rocket, or other payment methods.
  • Identity Verification Services: Authorized third party for completing the KYC process.
  • Legal Authorities: In response to a court order or valid legal claim.
  • Security Investigations: To the relevant authorities in cases of suspected fraud or money laundering.

In each of the above cases, only the minimum necessary information is shared. All third parties with whom data is shared are bound by strict confidentiality agreements.

We never share your data with advertising companies, data brokers, or for any commercial purpose — that is our commitment.

05

Cookies & Tracking Technologies

Mbaje uses cookies and similar technologies to enhance your browsing experience and maintain platform security.

Types of cookies we use:

  • Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
  • Functionality Cookies: To remember your preferences, such as language or theme.
  • Analytics Cookies: Used to understand how the platform is being used — fully anonymous.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

Mbaje does not use any third-party tracking or advertising cookies. Your gaming habits are never shared with advertising companies.

06

Security Measures

Mbaje uses the latest technology to protect your data. Our security is structured across multiple layers:

256-bit SSL Encryption
Two-Factor Authentication (2FA)
AI-Powered Fraud Detection
Encrypted Database
Regular Security Audits
Firewall Protection

In the event of a data breach, we are required to notify affected users within 72 hours. If you notice any unusual activity on your account, please contact support immediately.

Steps you can take to further strengthen your account security:

  • Use a strong password — a mix of letters, numbers, and special characters.
  • Keep two-factor authentication (2FA) enabled.
  • Never share your password with anyone.
  • Avoid logging in over public Wi-Fi.
07

Your Data Rights

You have clear rights over your personal data. mbaje respects these rights and works to make exercising them as simple as possible.

Right to Access

The right to know what information we hold about you.

Right to Rectification

The right to correct inaccurate or outdated information.

Right to Erasure

The right to request deletion of your data in certain situations.

Right to Restrict Processing

Request to stop using your data for a specific purpose.

Right to Data Portability

The right to receive a copy of your data.

Right to Object

The right to object to the processing of your data in certain circumstances.

To exercise any of these rights, contact our support team. We typically respond within 30 days.

08

How Long We Keep Your Data

We only retain your information for as long as necessary. Each type of data has its own retention policy:

  • Account Information: For the duration of your account and 5 years after closure (as required by law).
  • Transaction History: A minimum of 5 years, in accordance with AML regulations.
  • KYC Documents: 5–7 years after account closure.
  • Gaming Logs: Up to 2 years.
  • Support Conversations: 2 years.
  • Marketing Consent: Until consent is withdrawn.

After the applicable retention period, data is securely deleted or anonymized.

09

Minor Protection

Mbaje services are strictly prohibited for anyone under 18. We never knowingly collect personal information from minors.

Age is verified at registration, and additional verification may be requested in suspicious cases. If we discover that a minor has opened an account, that account will be immediately closed and all collected data will be deleted.

If you believe your child is using mbaje, please contact our support team immediately. We will act promptly.

10

Contact & Complaints

For any questions or concerns about our Privacy Policy, please get in touch with us:

  • Live Chat: Available 24/7 — the fastest way to reach us.
  • Email: privacy@mbaje.ws
  • General Support: support@mbaje.ws

For data-related requests, we aim to respond within 30 days. Complex cases may take longer, but we will keep you updated throughout the process.

Our privacy team speaks Bengali. Ask us anything in Bengali and you'll get a reply in Bengali.


🔐 Play with Peace of Mind

Your Data Is Safe — Start Playing Now

Your privacy is fully protected at mbaje. Register today and enjoy gaming with complete peace of mind.

  • ✓ Data Never Sold
  • ✓ SSL Encrypted
  • ✓ Bangla Support 24/7
  • ✓ Delete Your Data Anytime

Play Responsibly Online gaming is for entertainment purposes only. Strictly prohibited for users under 18. To learn more, visit our Responsible Gaming View page.

বাংলা