Gaming is about fun, entertainment, and excitement — it should never feel like a burden. At mbaje, we believe responsible play is the best play.
We've built these tools to support responsible gaming — use them whenever you need them.
Set your own deposit limits — daily, weekly, or monthly. Limit reductions take effect immediately.
Set a limit on how long you play in one sitting. Once the time is up, you'll receive an automatic warning or your session will end.
Take a break for anywhere between 24 hours and 6 weeks. During this time, you won't be able to log in or place bets.
Exclude yourself from the platform for anywhere from 6 months to permanently. No marketing communications will be sent during your self-exclusion period.
Set a loss limit yourself — once you hit it, no more bets can be placed. Take control and protect yourself.
At regular intervals, your session time and spending will be displayed on screen. Stay aware of what you're spending.
Important Warning: Online gaming and betting are strictly for players aged 18 and above. Gaming is not a source of income — it's entertainment. Only play with what you can afford to lose.
Online gaming and betting can be a healthy part of life — as long as it's done the right way. Responsible gaming means knowing your limits, making clear-headed decisions, and understanding when to stop.
Mbaje believes every player deserves a safe and enjoyable gaming experience. That's why we haven't just set the rules — we've also built the tools to help you stay in control.
The core idea behind responsible gaming is simple: Gaming should be a small part of your life — not your whole life. Family, work, health — gaming comes after all of these. When that order flips, that's when problems start.
Mbaje's responsible gaming policy is more than just a page — it's built into every layer of our platform. Our system automatically detects risky behavior and, when necessary, the support team will reach out.
We follow a set of core principles to ensure responsible gaming on our platform, and we encourage every player to do the same:
It's not always easy to tell when casual entertainment has turned into a problem. Ask yourself the following questions:
Ask yourself: If you answer "yes" to most of the questions below, it may be time to seek help.
If more than three answers are "yes", reach out to mbaje's support team or use the self-exclusion tool.
Log in to mbaje and you'll find these tools in your account settings. Once set, they take effect immediately.
Set a maximum deposit limit — daily, weekly, or monthly.
Once you've lost a set amount, no further bets can be placed.
Set a time limit for how long you'll play each day or each session.
Temporarily suspend your account for anywhere between 1 day and 6 weeks.
Take an extended break for 6 months or longer.
View a breakdown of your spending and time on screen at regular intervals.
Limit reductions take effect immediately, but increasing a limit requires a 7-day waiting period — this is for your own protection.
Self-exclusion is the strongest protection tool available. If you feel you need a longer break, follow these steps:
After logging in, click the profile icon at the top right and go to the "Responsible Gaming" option.
Choose your preferred duration — 6 months, 1 year, 5 years, or permanent.
Requests will take effect immediately after identity verification.
No promotional emails or SMS will be sent during an active self-exclusion period.
You can withdraw any remaining balance before your account is closed.
Warning: Any attempt to open a new account during self-exclusion will be detected and blocked. Self-exclusion cannot be lifted before the selected period ends.
All mbaje services are strictly prohibited for anyone under 18. This is not a matter of preference — it's the law.
Age is verified at registration. Additional KYC documents may be requested in suspicious cases. If an underage account is detected, it is closed immediately and all balances are refunded.
A Note for Parents:
Responsible gaming doesn't mean less fun — it means lasting fun. These simple habits will keep gaming enjoyable every time:
Remember — the best gaming session is one you feel good about afterwards, not one that leaves you with regret.
If you or someone close to you is struggling with gaming, you don't have to face it alone. The mbaje support team is always here for you.
Active 24/7. The fastest way to get help.
Support@mbaje.ws
Rg@mbaje.ws
Dedicated personal support for VIP members.
Our full support is available in Bangla. Don't hesitate to reach out — language is never a barrier.
Sign up today with our protection tools in place. Set your limits, play responsibly, and keep gaming enjoyable.